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The JUNO team can help you configure whether the chat panel is open or closed when you first arrive on a page.

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When it’s closed, you see a Chat icon on the side of the page. Select the icon to open the chat panel.

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An example chat panels on desktop and mobile screens.

You can choose a different default for each content type that has a chat panel, as well as for each web or mobile experience.

Info

Learn more about the difference between the mobile app and mobile web experiences.

These are the standard settings:

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