Content Comparison

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[SRCREENSHOT of CSV with category, action, label highlighted]

Explain that we are looking at these 3 columns. Point out the user info and the date briefly

Explain that in the examples below, some information is static; the work “review” will be the word “review” in your report. But other information is an example of dynamic information that’s pulled into the report'; the text “great session!” is example text from a review. But it will look different in your report, depending what the user wrote, or blank if they wrote nothing.

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Review

The user left a review. The report pulls the number of stars given (category) and the text response (label).

Chat

this wasn’t in the dev 2.3 report? only in trav’s

A user sent a message in the chat panel, such as in a session. The content is not identified. The report pulls the full text of the message (label)

Accepted

A user accepted a call from the Talk now button. (is this only for exhibitors? or the phone button in direct messaging?) The word user

Attend

The user clicked the Attend button on a session to add it to their schedule. The report pulls the name of the session (label).

Clicked

The user clicked on a piece of content from either a LIBRARY, SLIDE, or the schedule (action). The report pulls the slug of the piece of content (label).

The user clicked on meta data, like a social media link. The report pulls the URL of the meta data.

Commented

The user left a comment in the comments section. does this include feed and forum? The report pulls the text of their comment (label).

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