These are the points the JUNO team covers in live training. If you would like exhibitors, speakers, and moderators to be trained on any points that aren’t listed, let your JUNO team representative know!
Contents
All audiences
Exhibitors
Speakers and moderators
Speakers only
Moderators only
Example training videos
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Site navigation
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Topic
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Points
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Login page
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The first page you see
Log in with the information you were given
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Home page
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First screen after logging in
You’re now able to use a direct link to access a session
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Schedule
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Navigate to the schedule (depends on how the site is set up)
Scroll to find a session
Search for a session by name
Look through each day of the event
Add to your JUNO schedule
Add to your personal/work calendar
“Time until live” countdown
Joining early for the greenroom
Click to join the session
Personal setup
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Topic
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Points
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Profile page
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Navigate to the profile page
Add your profile image
Change your password
Add additional information (Social media)
Add availability (Daily hours and blackout dates/times)
Select tags
Test your setup
Save
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Technical tips
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Browser recommendations
Close as many programs as possible
Only have 1 JUNO tab open
Minimize the number of devices on the network
Don’t use a VPN
Use an ethernet cable if possible
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We also offer written guides for exhibitors.
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Topic
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Points
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Exhibit section
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Navigate to the exhibit section (depends on how the site is set up)
Locate specific exhibitors by scrolling or searching
Click to enter an exhibitor suite
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Your exhibitor suite
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Overview of a completed exhibitor suite, including what each section of the suite is called
Schedule/Talk Now capabilities
Download analytics
Where to find the Edit button
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We go over each tab in the editor unless you request otherwise.
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Topic
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Points
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Information tab
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Intro: The first text area with basic text editing tools such as images and lists
Description: The second text area, plus inserting questions
Images: Where each image shows up and recommended sizes
Actions: Turn on/off buttons such as complete, favorite, and the ability to comment
Status: Always keep your suite active so people can find it
Tags: Increase discoverability by suggesting the page to users who have similar tags in their profile
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Rotators tab
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Add rotators
Add images with redirects and recommended sizes
Add a video hosted elsewhere
Edit an existing Rotator, or re-order them
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Representatives tab
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Add representatives from your team to your suite
Give a representative a role or Admin rights
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Resources tab
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How to add resources
File types and maximum sizes
Add a thumbnail image and recommended sizes
Edit an existing Resource, or re-order them
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Questions tab
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Add a question
Different types of questions
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Sessions tab
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Connect sessions to your suite
Remove sessions from your suite
Where sessions show up (two locations)
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Meta Data tab
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Add new contact info
Where meta data shows up (two locations)
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Products tab
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Add a product
Brief description of each section in the “Add or Update” dialogue
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Greetings tab
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Where the greetings show up
Create greetings for targeted visitors
How/why specific greetings can be used for leads
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Analytics tab
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Overview of Analytics
Tags and pie chart
View top visitors
Download analytics
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We also offer written guides for speakers and moderators.
Live stream
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Topic
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Points
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Going live
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Turning on the camera or microphone will put you on-screen
Clicking the microphone will show your profile image
Turning on your camera will not unmute you
You will stay on screen after turning both off
Leave the stage completely with the “leave” option
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Additional options
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Go fullscreen
Change microphone/camera input
Leave the session (watch from off-screen, or leave to the homepage)
Audience engagement and communication
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Topic
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Points
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Emojis
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How attendees can interact with emojis
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Chat
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How to send messages
Chat is visible to everyone
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Q&A
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Attendees can type questions
Q&A is visible to everyone
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Mod Chat
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Functionally the same as Chat
Visible only to Moderators/Speakers/JUNO Staff
We recommend watching this chat during the session
JUNO staff will be watching this chat for issues
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Topic
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Points
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Screen sharing
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Share an entire screen
Share specific program windows
Share a Chrome tab (required for a video with audio)
Briefly touch on PowerPoint options/optimization
End screen sharing
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Polls
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Submit polls before the session goes live
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Topic
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Points
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Moderating sessions
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Set up breakouts
Mute individual/all speakers
Remove individual/all users from the screen
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Chat
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Moderation: Remove a message, Kick, Ban
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Q&A
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Moderation: Remove a message, Kick, Ban
Liking questions
Q&A options: Ask presenter, Mark as answered, Type an answer
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Polls
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Post the polls for attendees
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JUNO trainers host live training sessions at regular times every week. Any exhibitor, speaker, or moderator can follow these instructions to attend.
Our trainers use a standard JUNO site. They cover the points in these outlines. Outside of the training session, you might decide to provide more instructions that are specific to your event.