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Examples of reference documents:

https://help.junolive.com/clients/How-JUNO-trains-exhibitors,-speakers,-and-moderators.682590229.html

https://help.junolive.com/clients/Image-sizes-and-specifications.561971230.html

Delete this box!

Page Properties

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Status

Status
colourRed
titlenot visible to public
Jira Legacy
serverSystem JIRA
serverId3f12f153-bffd-3ed0-b47b-ead9f2659362
keyJDT-165

Type

Reference

Reader

Clients / CSMs

Reader goal

Be able to read their downloaded activity reports - understand what all the categrory/action/label items mean

Contributors

JUNO version

V2.3

Reviewers (check the box when you’re done!)

  •  

Review deadline

Notes for reviewers

An activity report logs each action users took on . You can download one for individual content pages or for the whole site. In this guide, we define the terms you’ll see on the report.

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[SRCREENSHOT of CSV with category, action, label highlighted]

Explain that we are looking at these 3 columns. Point out the user info and the date briefly

Explain that in the examples below, some information is static; the work “review” will be the word “review” in your report. But other information is an example of dynamic information that’s pulled into the report'; the text “great session!” is example text from a review. But it will look different in your report, depending what the user wrote, or blank if they wrote nothing.

• •

Review

Category -
5

Action -
Review

Label -
Great session!

The user left a review. The report pulls the number of stars given (category) and the text response (label).

Chat

this wasn’t in the dev 2.3 report? only in trav’s

Category -
Chat

Action -
Content

Label -
Hello all!

A user sent a message in the chat panel, such as in a session. The content is not identified. The report pulls the full text of the message (label)

Accepted

Category -
Accepted

Action -
User

Label -
Talk Now

A user accepted a call from the Talk now button. (is this only for exhibitors? or the phone button in direct messaging?) The word user

Attend

Category -
Attend

Action -
Content

Label -
Welcome Wagon

The user clicked the Attend button on a session to add it to their schedule. The report pulls the name of the session (label).

Clicked

Category -
Clicked

Action -
Library, Slide, Schedule Row, Grid Item, Blurb

Label -
/main/live/partner/juno

The user clicked on a piece of content from either a LIBRARY, SLIDE, or the schedule (action). The report pulls the slug of the piece of content (label).

Category -
Clicked

Action -
Meta

Label -
facebook.com/junolive

The user clicked on meta data, like a social media link. The report pulls the URL of the meta data.

Commented

Category -
Commented

Action -
Content

Label -
Awesome!

The user left a comment in the comments section. does this include feed and forum? The report pulls the text of their comment (label).

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