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  • Status
    colourRed
    titleNot Supported
    Not on the app.

  • Status
    colourYellow
    titlepartially Supported
    Functional on the app, but with limitations.

  • Status
    colourGreen
    titleSupporteD
    Fully functional on the app. Any differences between app and web are noted.

  • Status
    colourPurple
    titleOnly on app
    Only supported on the app, not on web.

Supported devices

The JUNO mobile app is supported on Android phones, Android tablets, iPhones, and iPads. We also recommend updating your device’s operating system to the latest version.

Sometimes you might access a site from your mobile web browser instead of the app. In that case, Safari is supported on iOS devices and Google Chrome is supported on Android devices.

Overall site

Feature

Status on the app

Notes

Welcome page

Status
colourRed
titleNot Supported

When you open the app, you’re sent directly to the site’s home page (rather than the welcome page).

The app icon and splash screen show the JUNO logo. If you aren’t logged in yet, a screen with the JUNO logo gives magic link instructions. These screens aren’t configurable because users from different events see them.

Public preview

Status
colourRed
titleNot Supported

You can’t preview a site in the app without logging in. Before logging in, you always see the splash screen with the JUNO logo.

Login

Status
colourGreen
titleSupporteD

The app requires a magic link to log in. You can choose to set a password as well, but it only works for your desktop or mobile web browser, not the app. See Log in to your account for more instructions.

Navigation

Status
colourGreen
titleSupporteD

Primary navigation is located at the bottom of the app, and sub navigation is located at the top.

Fewer buttons fit in the app’s primary navigation bar than on web. But they are all still accessible in the More menu.

Personal profile

Status
colourGreen
titleSupporteD

Schedule

Status
colourGreen
titleSupporteD

Directory

Status
colourGreen
titleSupporteD

Gamification and Leaderboard

Status
colourGreen
titleSupporteD

Help chat

Status
colourGreen
titleSupporteD

Accessibility settings

Status
colourGreen
titleSupporteD

Networking and notifications

Feature

Status on the app

Notes

Direct messages

Status
colourGreen
titleSupporteD

One-on-one meetings

Status
colourYellow
titlepartially Supported

You can schedule one-on-one meetings, view them on your schedule, and manage them. But you can’t attend meetings on the app.

Info

Workaround: If you need to attend a meeting on your phone, select the link in your email notification to open it in your mobile browser (like Google Chrome).

Global and group feeds

Status
colourGreen
titleSupporteD

Forum

Status
colourGreen
titleSupporteD

Group pages

Status
colourGreen
titleSupporteD

In-app notifications

Status
colourGreen
titleSupporteD

Push notifications

Status
colourPurple
titleOnly on app

Push notifications send the usual in-app notifications directly to the user's phone so they can see it without opening the app. (For example, as banners or on their lock screen.)

Users will be prompted to allow notifications when they install the app.

Sessions

Feature

Status on the app

Notes

Session video/audio

Status
colourRed
titleNot Supported

You can’t watch video or hear audio in sessions. You can’t turn on your camera or microphone either.

Info

Workaround: If you need to attend a session on your phone, you can select the link on the session page to open it in your mobile browser (like Google Chrome).

Reaction emojis

Status
colourRed
titleNot Supported

Chat, Q&A, and polls

Status
colourGreen
titleSupporteD

App users see and use the same chat, Q&A, and polls as web users. They participate in the same conversation.

Send to breakouts

Status
colourRed
titleNot Supported

App users aren’t sent to virtual breakout rooms from a session.

Moderation tools

Status
colourYellow
titlepartially Supported

Moderators, speakers, and site admins can:

  • Use all moderation tools in the session chat, Q&A, and polls.

  • Use the private Mod chat.

  • Select the attendee counter to open a list of attendees and backstage users. From there, they can enable video and audio for backstage users.

They cannot:

  • Use moderation tools in the control bar, like Stop, Mute, and Send to breakouts.

Session information

Status
colourGreen
titleSupporteD

Any information that normally appears below the video display is supported on the app. For example, the title, countdown, attendee count, description, questions, speakers, and presenters.

Download session recordings

Status
colourRed
titleNot Supported

In-person only sessions

Status
colourGreen
titleSupporteD

These sessions aren’t streamed at all (whether on the app or web). Otherwise, they are identical to regular sessions, with chat, Q&A, polls, and moderation tools.

Excerpt
nameExhibitor suites

Exhibitor suites

Feature

Status on the app

Notes

One-on-one meetings

Status
colourYellow
titlepartially Supported

  • There is no Talk Now button.

  • You can schedule one-on-one meetings, view them on your schedule, and manage them. But you can’t attend meetings on the app.

Info

Workaround: If you need to attend a meeting on your phone, select the link in your email notification to open it in your mobile browser (like Google Chrome).

Visitor awareness, chat, and Q&A

Status
colourGreen
titleSupporteD

App users see and use the same chat and Q&A as web users. They participate in the same conversation.

Resources

Status
colourRed
titleNot Supported

You can’t download resources. A notification tells you to download it on your desktop instead.

Other content

Feature

Status on the app

Notes

On-demand content

Status
colourGreen
titleSupporteD

You can view all on-demand content, including videos.

Speaker pages

Status
colourGreen
titleSupporteD

Courses

Status
colourRed
titleNot Supported

Continuing education

Status
colourYellow
titlepartially Supported

You can’t claim CE or view your progress in the app.

But you can earn it by completing content. Any credits you earn in the app are saved in your account. Later, use your desktop to view and claim it.

Note that because you can’t complete courses in the app, this only applies to the other content types.

Questions

Status
colourGreen
titleSupporteD

Comments

Status
colourGreen
titleSupporteD

Downloadable resources

Status
colourYellow
titlepartially Supported

You can download resources from on-demand content, speaker, and session pages.

You can’t use the app to download resources from exhibitor suites; You will be notified to use your desktop instead.

Modules and configurations

Feature

Status on the app

Notes

Parallax banner

Status
colourGreen
titleSupporteD

Rotators and grids

Status
colourGreen
titleSupporteD

Search bars, filter buttons, and tab navigation

Status
colourGreen
titleSupporteD

Custom HTML, CSS, or Iframes

Status
colourYellow
titlepartially Supported

Highly customized elements can be tested to make sure they work as expected on the app. For example, this includes footers, Iframes, embedded PDFs, and custom HTML.

Admin

Feature

Status on the app

Notes

Download analytics reports

Status
colourRed
titleNot Supported

Front-end editor

Status
colourRed
titleNot Supported

Site Admin dashboard

Status
colourRed
titleNot Supported

...