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Excerpt
nameDisable browser extensions

Disable browser extensions

  1. Click the three dots below the X

  2. Select More tools

  3. Click Extensions

  4. Click the blue slider on each extension you wish to disable

  5. Reload browser

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nameUpdate browser

Update browser

  1. Open Google Chrome

  2. Click the gear icon to the top right of chrome

  3. Click Help

  4. Click About Google Chrome

  5. If there are updates available click Update and Restart Chrome

  6. Close and Re-open Juno to see if your issue is resolved

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On managed networks, you may still get an error indicating the version is not current even after successfully updating the browser. If this happens please reach out to your IT department.

Excerpt
nameClear cache

Clear cache

  1. Open Google Chrome

  2. Click the Gear Icon to the top right. (3 dots to the top right)

  3. Click Settings

  4. Click Safety check on the left side of the webpage

  5. Click the Clear browsing data button under Privacy and security section

  6. Click the Time range drop down and select All time

  7. Click clear data and exit relaunch google chrome

  8. Close and reopen browser

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Excerpt
nameReset browser settings to default

Reset browser settings to default

  1. Open Chrome

  2. Click the three dots in upper right corner below the X

  3. Click Advance on the lower left side of window

  4. Click Reset and clean

  5. Click Restore settings to their original defaults

  6. Read the warning and click Reset settings

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