...
- Join 30 minutes before “live” unless stated otherwise by CSM (30 is the default)
- Introduce yourself in the Mod (Something like “Hello everyone I am name with JUNO and will be available throughout the session to help with any issues or questions you may have!”)
- Test Chat
- If applicable, check for Polls
- If applicableby sending a simple message, but delete it afterwards so it doesn’t show to attendees
- If the RoS says there are polls, check Pollsfor “Choose a question to send” dropdown
- If the RoS says there are polls, check for Resourcesby scrolling below the speaker view
- Click Edit
- Check for Presenters being attached
- Check for Pre-roll and note the length
- If the length is greater than the session time, ask a CSM tag the lead CSM in the internal channel to verify that you can extend
- Leave the Edit area by clicking Return to page
- Put yourself on screen so they know somebody is there
- Let the Internal Slack channel know that you are in the GR
- If no speakers are there by the 15-minute mark, let the CSM know
- Depending on the client, you may also alert the Gameday channel
...