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Click on the Question Mark icon/Help bubble to the top right of the page
Use the message box to enter some words describing the topic you need assistance with
Click I need help resolving an issue
Rephrase your question if you are presented with no solutions or if the solutions presented do not seem to address your issue
If you are still having issues click ‘I’d prefer to speak with a live agent’
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Images and screenshots can be uploaded to better describe and display the issue using the paperclip icon in the chat box. |
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