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nameDelete Google Chrome cache

Delete Google Chrome cache

  1. Open Google Chrome.

  2. Click the 3 dot icon to the top right

  3. Click Settings.

  4. Click Safety check on the left side of the webpage.

  5. Click the Clear browsing data button under Privacy and security section

  6. Click the Time range drop down and select All time

  7. Click clear data and exit relaunch google chrome

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namePrevent Chrome extensions from running in background when closed

Prevent Chrome extensions from running in background when closed

  1. Open Chrome

  2. Click the top right more icon

  3. Click settings

  4. Click Advanced

  5. Click System

  6. Disable “Continue running background apps when Google Chrome is closed”

Google Chrome extensions may keep your browser awake even when closed or minimized. This could slow down your computer, increase memory usage, and eat up your battery.

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nameRestore Google Chrome settings to their original defaults

Restore Google Chrome settings to their original defaults

  1. Open Chrome

  2. Click the 3 dot icon to the top right

  3. Click Settings

  4. Click Advanced to the bottom left of the webpage

  5. Click Reset and clean up

  6. Click Restore settings to their original defaults

  7. Close and Re-open the Juno site to see if your issue is resolved

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nameEnable & disable hardware acceleration

Enable & disable hardware acceleration

  1. Click the 3 dot icon to the top right

  2. Click Settings

  3. Then go down to the bottom of the window and find Show Advanced Settings

  4. Go down from here and find the System section

  5. Select Use hardware acceleration when available

  6. Restart Chrome to activate/deactivate it

Info

Sometimes hardware acceleration can cause Chrome to lag, freeze, or crash - it could even cause your laptop's battery to drain a lot faster.

Info

Disable it if you are having issues and see if it fixes the problem

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nameRemove plug-ins from Google Chrome

Remove plug-ins from Google Chrome

  • Click the 3 dot icon to the top right

  • Under More tools click Extensions.

  • Remove all plug-ins

  • Close and Re-open Juno to see if your issue is resolved.

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    nameTurn on/off live captioning

    Turn on/off live captioning

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    JE:Google Chrome turn on live captioning - procedure
    JE:Google Chrome turn on live captioning - procedure

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    nameReinstall Chrome

    Reinstall Chrome

    1. Using your current web browser, navigate to Google Chrome - Download

    2. Click on the Download Chrome button when the Google Chrome download page appears

    3. Click on the download to launch the installer

    The installer will close when finished, and Google Chrome will open.

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    Excerpt
    nameMute individual speaker

    Mute individual speaker

    1. Right-Click inside the speaker's live view box

    2. Click 'show controls'

    3. Click the volume icon to mute speaker

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    nameUnmute individual speaker

    Unmute individual speaker

    1. Right-Click inside the speaker's live view box

    2. Click 'show controls'

    3. Click the volume icon to unmute speaker

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    nameMake sure the live session tab is not muted

    Make sure the live session tab is not muted

    1. Right-Click The Live Session Tab

    2. Make sure the site isn't muted

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    Excerpt
    nameDisable browser extensions

    Disable browser extensions

    1. Click the three dots below the X

    2. Select More tools

    3. Click Extensions

    4. Click the blue slider on each extension you wish to disable

    5. Reload browser

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    name

    ...

    Update browser

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    Prevent Chrome extensions from running in background when closed

    Prevent Chrome extensions from running in background when closed

    1. Open Chrome

    2. Click

    ...

    1. the top right

    ...

    1. more icon

    2. Click settings

    3. Click

    ...

    1. Advanced

    2. Click

    ...

    1. System

    2. Disable “Continue running background apps when Google Chrome

    ...

    If there are updates available click Update and Restart Chrome

    ...

    Close and Re-open Juno to see if your issue is resolved

    ...

    1. is closed”

    Google Chrome extensions may keep your browser awake even when closed or minimized. This could slow down your computer, increase memory usage, and eat up your battery.

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    name

    ...

    Clear cache

    Remove plug-ins from Google Chrome

    Remove plug-ins from Google Chrome

    1. Click

    ...

    1. the

    ...

    1. 3 dot icon to the top right

    ...

    Click Settings

    ...

    Click Safety check on the left side of the webpage

    ...

    Click the Clear browsing data button under Privacy and security section

    ...

    Click the Time range drop down and select All time

    ...

    Click clear data and exit relaunch google chrome

    ...

    Close and reopen browser

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    nameReset browser settings to default

    Reset browser settings to default

    1. Open Chrome

    2. Click the three dots in upper right corner below the X

    3. Click Advance on the lower left side of window

    4. Click Reset and clean

    5. Click Restore settings to their original defaults

    6. Read the warning and click Reset settings

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    1. Under More tools click Extensions.

    2. Remove all plug-ins

    3. Close and Re-open Juno to see if your issue is resolved.

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