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(lightbulb) Before you begin

  • Set your availability in your personal profile.

  • You need to be added to your exhibitor suite as a team representative before visitors can connect with you. Exhibitor admins can add representatives in the suite editor.

There are multiple ways for visitors to contact you in your suite. Find out how they work and which controls you have.

Two representatives are listed under a heading that reads Talk with our team. They both show a photo and first name. They both show a Schedule button, but only one of them has a Talk now button.Image Modified

Representatives in the exhibitor suite

When visitors click the Talk Now button

This list of prerequisites is incorrect, under review by QA. This list should be for V1.9 right now, and will be updated with the next release.

Info

The Talk Now button shows up under your name if you:

You can’t see your own button, but other people can. We recommend testing it with other representatives from your team to confirm it’s set up.

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  1. An alert appears at the bottom of your screen with the caller's name and photo. There’s a ringing sound like a phone call . The alert lasts for 30 seconds.

  2. If you decline the call by clicking the X icon, the caller is told you’re busy and they should to try again later.

  3. Click To accept the call, click the Phone icon to accept the call. You and the caller automatically enter a private video call breakout room on the site.Click the Video and Audio icons at the bottom of the screen to turn on your camera and microphone. You can also use the Chat box on the right side of the screen to send

  4. messagesTurn on your Camera and MicrophoneShare your screen, or send messages in Chat.

A call alert from a visitor is highlighted at the bottom of the site. There are two button options to decline or answer the call.Image Modified

A call alert

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A private breakout room

When visitors click the Schedule button

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When a visitor clicks the Schedule button, an email notification is sent to every representative who has with admin rights. Any of them can accept the request and invite others.

When a visitor clicks the Talk Now button, it calls the first available representative is contacted.

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Invite others to a meeting

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