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titleREVISION IN PROGRES

(lightbulb) Before you begin

  • Set your availability in your personal profile.

  • You need to be added to your exhibitor suite as a team representative before visitors can connect with you. Exhibitor admins can add representatives in the suite editor.

...

There are multiple ways for visitors to contact you in your suite. Find out how they work and which controls you have.

Two representatives are listed under a heading that reads Talk with our team. They both show a photo and first name. They both show a Schedule button, but only one of them has a Talk now button.

Representatives in the exhibitor suite

When visitors click the Talk Now button

This list of prerequisites is incorrect, under review by QA. This list should be for V1.9 right now, and will be updated with the next release.

Info

The Talk Now button shows up under your name if when you:

Turn on Allow members to contact me in your personal profile.

  • Are logged in and viewing your exhibitor page.Don’t have a session or other meeting are anywhere on the site (except in a session).

  • Have no other sessions or meetings on your schedule during that time.

  • Turn off Do Not Disturb in the exhibitor suite editor.

You can’t see your own button, but other people can. We recommend testing it with other representatives from your team to confirm it’s set up.

Note

Remember, you need to have your exhibitor page open on your computer to get calls.

When a visitor clicks Talk now:

  1. An alert appears at the bottom of your screen with the caller's name and photo. There’s a ringing sound like a phone call for 30 seconds.

  2. If you decline miss the call or decline it by clicking the X icon, the caller is told you’re busy and to try again later. Note that we don’t currently log missed calls.

  3. To accept the call, click the Phone icon. You and the caller automatically enter a private breakout room on the site.

  4. Turn on your Camera and Microphone, Share your screen, or send messages in Chat.

A call alert from a visitor is highlighted at the bottom of the site. There are two button options to decline or answer the call.

A call alert

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A private breakout room

When visitors click the Schedule button

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