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titleREVISION IN PROGRESPROGRESs

(lightbulb) Before you begin

  • Set your availability in your personal profile.

  • You need to be added to your exhibitor suite as a team representative before visitors can connect with you. Exhibitor admins can add representatives in the suite editor.

...

There are multiple ways for visitors to contact you in your suite. Find out how they work and which controls you have.

Two representatives are listed under a heading that reads Talk with our team. They both show a photo and first name. They both show a Schedule button, but only one of them has a Talk now button.

Representatives in the exhibitor suite

When visitors click the Talk Now button

...

  1. An alert appears at the bottom of your screen with the caller's name and photo. There’s a ringing sound like a phone call.

  2. If you miss the call or decline it by clicking the X icon, the caller is told you’re busy and to try again later. Note that we don’t currently log missed calls.

  3. To accept the call, click the Phone icon. You and the caller automatically enter a private breakout room on the site.

  4. Turn on your Camera and Microphone, Share your screen, or send messages in Chat.

A call alert from a visitor is highlighted at the bottom of the site. There are two button options to decline or answer the call.

A call alert

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A private breakout room

When visitors click the Schedule button

...