Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

You can log in to the JUNO mobile app with a magic link. You can’t use a password.

Include Page
JE:REUSE - Before you begin login white-label note
JE:REUSE - Before you begin login white-label note

What is a magic link?

A magic link lets you log in without a password. Tap the link, then you will be transported to the site and automatically logged in… like magic!

Once logged in, you can open and close the platform at any time. If you ever log out, go back to your magic link and tap it again.

Where is my magic link?

Magic links are sent in an email. Look for:

...

  • Save the email in an important place in your inbox.

  • Make sure that you always have access to the email address that you’re registered under. If your login has to be reset, a new email will be sent to that email address. For example, if you're registered under your work email, make sure that you can access it from your desktop and mobile phone.

Log in

Info

Make sure to download the app first. If you don’t, the magic link opens your mobile internet browser (like Google Chrome). You can continue to use the site there if you’d like. But we recommend the app for the best mobile experience!

1. Download the JUNO Live app

  1. Open your magic link email on your mobile device.

  2. Select App Storeif you have an Apple device, or Google Play if you have an Android device.

  3. Your app store automatically opens to the JUNO Live app page. Select Get or Install to download it.

...

2. Log in to the app

  1. Go back to your magic link email on your mobile device.

  2. Select the Magic Link.

  3. The app automatically opens and you’re logged in. If it doesn’t open, try copying and pasting the link into the app.

...

If the magic link doesn’t open the app when you tap it, you can copy and paste it into the app.

...

If you still have trouble, see Troubleshoot logging in to the app.

...

Paste your magic link into the textbox on the app’s landing page.

Include Page
JE:REUSE - If magic link expires
JE:REUSE - If magic link expires