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Follow these tips to set up for success! 

  • Using a mobile device? Android phones, Android tablets, iPhones, and iPads are supported. Download the JUNO Live app for the best on-the-go experience.

  • Make sure your browser is up to date with the latest version. We recommend using Google Chrome. Download Chrome here. Firefox, Safari, Microsoft Edge, and Opera are also supported. Internet Explorer is not supported.

  • Make sure your operating system is up to date. We support Windows 7 or later and Mac OS 10.12 or later. 

  • Make sure your camera and microphone have permission to be used. Check your browser and device settings.

  • Disable browser extensions or plugins that are large or privacy-related.

  • Disconnect from any VPN.

  • Click here to get specific instructions for your browser or device.

How do I log in to the mobile app?

First, download the JUNO Live mobile app, then tap the magic link in your welcome email. You will be automatically logged in… like magic! Make sure that you always have access to the email address that you’re registered under. If your login has to be reset, a new email will be sent to that email address.

Need more help? See step-by-step login instructions or see more troubleshooting tips.

Do I have to convert times to my time zone? 

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In the top right corner, click on your profile photo to open your profile, then select My Information. From here you can edit your profile and preferences at any time. Make sure to select your areas of interest and availability when you first arrive. Learn how to set your availability for one-on-one meetings.

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Go to the Directory to see a list of all attendees. Want to learn more about someone? Click on their name photo to view their profile.

Is there a site-wide chat?

Yes! Everyone can post and comment in the social feed. Learn how to post in the social feed.

How do I connect with people individually? 

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How do I find notifications and direct messages?

Near Select your profile photo in the top right corner, click . Then select the Speech bubble icon for direct messages or the Bell icon for notifications.

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