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Start a conversation with the Help Chat

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If you need help during a live session , moderators will be available to help. Send a message in the chat to let them know you’re having trouble so, they can help you as soon as possible. Depending on your event's events support system, technical support reps may also be in the session with you to help. If needed, they may give you a link you to a technical support room where you can troubleshoot with them one-on-one.

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If your issue relates to an inability to hear/speak, please message us in the chatbox so that we know and can assist you. The team might ask you to call a phone number if communication through the platform is not working.

In a live session, moderators or tech support can send you a clickable link in the chat pane to trouble-shoot with you one-one-oneImage Removed

Get help during a live session

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